Privacy Policy

Lee’s Automotive values your privacy, and we want to let you know that your information is handled with care and in accordance with applicable laws. This Privacy Policy & Notice addresses personal information that we collect, use and share through our website, the security procedures in place to protect the misuse of your information, the choices which are available to you regarding the use of your data, and how you may correct any inaccuracies in the information.

We reserve the right to change this Privacy Policy & Notice from time to time at our sole discretion by posting the revised Privacy Policy on this site without sending notice to you, so you should review this Privacy Policy periodically. The effective date of this Privacy Policy and any revised or changed notice may be found on this page, on the upper left-hand corner of the notice. This Privacy Policy is not a contract and does not create any contractual rights or obligations.

Information Collected Through Our Website

We collect information from you at various points on our website. We are the sole owner of the information collected on our website and will not sell or rent this information to others.

We collect and use two types of information on our website: personal information you directly provide us, and information you indirectly provide us from cookies and log files.

Personal Information You Provide. You may choose to volunteer personal information in order for us to provide you with services and/or information requests. If you choose to complete certain forms or send us requests, you may be asked to provide certain items of information, including: full name, mailing address, phone number, e-mail address, driver’s license number, VIN number, license plate number, insurance policy number, and vehicle photographs. We only have access to collect information that you voluntarily give us via email, our website, or other direct contact from you.

As stated above, we do not sell or rent your information to any third parties. When you request and/or authorize certain services on our website, we will use and share your personal information as necessary to provide these services to you. We will share your information in accordance with the Privacy Policy & Notice in effect at the time your information is collected.

Cookies & Log Files. Our website automatically records website usage information that we may analyze statistically to track operational problems, to prevent fraud and to improve the effectiveness, security and integrity of our website. We may use third party providers to collect and record data on the use and performance of our website during your visit (“Usage Data”), which may include without limitation the pages you view, the search terms you enter, your IP address, and personal information that you submit through the website. Usage Data may be collected by us or our third-party provider through “cookies”, log files and other technology. We use this information to administer our website and to improve the services we provide to you. We may also share Usage Data in an aggregate statistic format with a third party; such statistics would not include personal information. We also may use analytic software (including third-party software) to track and analyze user behavior on an aggregated and anonymized basis. We do not rent, sell, or trade Usage Data outside of Lee’s Automotive.

Lee’s Automotive itself also maintains standard web logs that record data about all visitors to our websites. These logs may contain:

  • The Internet domain from which you access the website.
  • Your IP address (Your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you.)
  • The type of browser and operating system you use.
  • The date and time you visited the website.
  • The pages you viewed on the website.
  • The address of the website from which you linked.

Information Collected Through Our Services

In addition to information collected on our website, we may collect information about you and your vehicle in several different ways, including from what you provide to us when you service your vehicle with us; from calls, emails or other communications between us or our service providers; and from the vehicle itself (e.g., VIN, vehicle system data such as diagnostic codes, and other data to assist in identifying and analyzing vehicle performance).

Minors

We make no active effort to collect personal information from children under the age of 18 and do not wish to receive any such information. If you are under the age of 18, please do not submit any personal information through the website. If you have reason to believe that we may have accidentally received personal information from an individual under the age of 18, please contact us immediately.

Use & Sharing of Information

We may, subject to applicable law, use any of the information we collect from you, and provide such information to third-party service providers, to emergency contacts provided by you, or law enforcement or other governmental entities, to:

  • Provide certain services to you or your vehicle;
  • Perform an analysis of service usage;
  • Communicate with you about your transaction;
  • Analyze aggregated data gathered from other vehicle owners in order to be able to determine aggregate service usage;
  • Evaluate and improve service quality;
  • Prevent fraud or misuse in connection with your transaction;
  • Comply with the law and any and all legal requirements, including valid court orders, investigations and subpoenas;
  • Protect the rights, property, or safety of you or others;
  • Offer you new or additional products or services;
  • Perform market research;
  • Process the information collected.

No Sale of Personal Data

We do not sell, lease, rent, or transfer personal data to third parties for monetary or other consideration. Personal information will not be shared with third parties for marketing or promotional purposes.

Safeguarding Your Information

We are committed to keeping your personal information secure. We have appropriate technical, administrative and physical procedures and information security policies in place to safeguard your information from loss, misuse, or alteration. We limit access to personal information to individuals who have a business need consistent with the reason the information was provided. Wherever possible, we require our third-party service providers to protect your information in accordance with our information security policies.

We use no encryption (data scrambling) on certain portions of the site, but use encryption on portions where you are transmitting sensitive information as described above. When you are on any web site that asks you for confidential information, you should check to see if the information being transmitted is encrypted in order to increase the security of your information. Keep in mind that there is no such thing as perfect security.

While we use encryption to protect sensitive information transmitted online, we also have processes and procedures designed to protect your information offline. Our policy is to grant access to only those employees who need the information to perform a specific job (for example, billing or customer service). The computers/servers in which we store personally identifiable information are kept in an environment that uses various administrative, physical, and technical security measures.

Applicable laws may give you additional rights that are not described in this Privacy Policy & Notice.

SMS Disclosure: By agreeing to our text messages, you agree to receive recurring messages from Lee’s Automotive. Message and data rates may apply. Message frequency depends on your interactions and preferences. Reply STOP to opt-out of future messages or HELP for more information.