Transparent. Thorough. Trusted.
Our Repair Process
A clear, step-by-step process designed to restore your vehicle to pre-accident condition — with no surprises and no shortcuts.
From Drop-Off to Delivery
Drop-Off & Check-In
Schedule your drop-off online, by phone, or just walk in. We'll arrange a rental car or complimentary shuttle so you're never without transportation. Our service advisor will walk you through the process and answer any questions.
We coordinate with your insurance company from day one, so you don't have to make multiple calls or fill out redundant paperwork.
Disassembly & Inspection
Our technicians carefully disassemble the damaged area to expose all hidden damage. We use computerized measuring systems accurate to within a millimeter to assess structural integrity.
This step often reveals damage not visible in the initial estimate. We document everything and update your insurance company before proceeding.
Parts & Materials
We source OEM or OEM-equivalent parts to ensure your vehicle is restored to factory specifications. All parts are inspected before installation.
We use only approved materials and follow manufacturer repair procedures — your vehicle's safety systems are never compromised.
Structural Repair
Our I-CAR Gold Class certified technicians perform all structural and body repairs using the latest equipment, including computerized frame straightening and welding.
Every structural repair is verified against factory specifications using our computerized measuring system before moving to the next stage.
Paint & Refinishing
Your vehicle is prepared, primed, and painted in our heated downdraft paint booth. We mix OEM-matched paint using computerized color-matching technology for a seamless, factory-perfect finish.
The heated downdraft booth bakes the paint for maximum durability and a finish that matches your vehicle's original factory color exactly.
Reassembly & ADAS Calibration
All components are carefully reassembled and all advanced driver assistance systems (cameras, radar, sensors) are recalibrated to manufacturer specifications.
ADAS calibration is critical for your safety. We never skip this step — your lane departure warning, automatic emergency braking, and other safety systems must work correctly after any repair.
Quality Inspection
A senior technician performs a comprehensive quality inspection, checking every aspect of the repair against our quality standards and your vehicle's factory specifications.
We check panel gaps, paint match, structural alignment, all safety systems, and overall appearance before your vehicle is approved for delivery.
Detailing & Delivery
Every collision repair includes a complimentary professional detail — inside and out. Your vehicle is returned to you looking its absolute best, with a full quality inspection report.
We walk you through the completed repairs, answer any questions, and make sure you're completely satisfied before you drive away.
Our Certifications & Standards
We hold ourselves to the highest industry standards.
I-CAR Gold Class
The highest level of recognition in the collision repair industry, requiring ongoing training for all technicians.
OEM Repair Procedures
We follow manufacturer-approved repair procedures for every make and model we service.
Computerized Measuring
State-of-the-art computerized measuring systems ensure structural repairs meet factory specifications.
ADAS Calibration
Certified calibration of all advanced driver assistance systems after every applicable repair.
Find Your Nearest Location
Three locations across the Seattle metro — with a fourth opening soon.
Seattle
13281 Aurora Ave N
Seattle, WA 98133
Federal Way
34001 Pacific Hwy S
Federal Way, WA 98003
Issaquah
6018 221st PL SE
Issaquah, WA 98027
4th Location
Opening in 2025 — stay tuned for our newest Seattle-area location.