Auto body repair process professional shop

Transparent. Thorough. Trusted.

Our Repair Process

A clear, step-by-step process designed to restore your vehicle to pre-accident condition — with no surprises and no shortcuts.

From Drop-Off to Delivery

01

Drop-Off & Check-In

Schedule your drop-off online, by phone, or just walk in. We'll arrange a rental car or complimentary shuttle so you're never without transportation. Our service advisor will walk you through the process and answer any questions.

We coordinate with your insurance company from day one, so you don't have to make multiple calls or fill out redundant paperwork.

02

Disassembly & Inspection

Our technicians carefully disassemble the damaged area to expose all hidden damage. We use computerized measuring systems accurate to within a millimeter to assess structural integrity.

This step often reveals damage not visible in the initial estimate. We document everything and update your insurance company before proceeding.

03

Parts & Materials

We source OEM or OEM-equivalent parts to ensure your vehicle is restored to factory specifications. All parts are inspected before installation.

We use only approved materials and follow manufacturer repair procedures — your vehicle's safety systems are never compromised.

04

Structural Repair

Our I-CAR Gold Class certified technicians perform all structural and body repairs using the latest equipment, including computerized frame straightening and welding.

Every structural repair is verified against factory specifications using our computerized measuring system before moving to the next stage.

05

Paint & Refinishing

Your vehicle is prepared, primed, and painted in our heated downdraft paint booth. We mix OEM-matched paint using computerized color-matching technology for a seamless, factory-perfect finish.

The heated downdraft booth bakes the paint for maximum durability and a finish that matches your vehicle's original factory color exactly.

06

Reassembly & ADAS Calibration

All components are carefully reassembled and all advanced driver assistance systems (cameras, radar, sensors) are recalibrated to manufacturer specifications.

ADAS calibration is critical for your safety. We never skip this step — your lane departure warning, automatic emergency braking, and other safety systems must work correctly after any repair.

07

Quality Inspection

A senior technician performs a comprehensive quality inspection, checking every aspect of the repair against our quality standards and your vehicle's factory specifications.

We check panel gaps, paint match, structural alignment, all safety systems, and overall appearance before your vehicle is approved for delivery.

08

Detailing & Delivery

Every collision repair includes a complimentary professional detail — inside and out. Your vehicle is returned to you looking its absolute best, with a full quality inspection report.

We walk you through the completed repairs, answer any questions, and make sure you're completely satisfied before you drive away.

Our Certifications & Standards

We hold ourselves to the highest industry standards.

I-CAR Gold Class

The highest level of recognition in the collision repair industry, requiring ongoing training for all technicians.

OEM Repair Procedures

We follow manufacturer-approved repair procedures for every make and model we service.

Computerized Measuring

State-of-the-art computerized measuring systems ensure structural repairs meet factory specifications.

ADAS Calibration

Certified calibration of all advanced driver assistance systems after every applicable repair.

Find Your Nearest Location

Three locations across the Seattle metro — with a fourth opening soon.

Seattle

13281 Aurora Ave N

Seattle, WA 98133

Monday – Friday: 8:00 AM – 5:30 PM
Saturday – Sunday: Closed
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Federal Way

34001 Pacific Hwy S

Federal Way, WA 98003

Monday – Friday: 8:00 AM – 5:30 PM
Saturday – Sunday: Closed
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Issaquah

6018 221st PL SE

Issaquah, WA 98027

Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed
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Coming Soon

4th Location

Opening in 2025 — stay tuned for our newest Seattle-area location.